This month Red10 has visited the popular Doncaster Nail & Beauty Salon in Hatfield 'Handgelic Nails' to speak with owner Katie Stimpson about her fantastic business and her journey from trainee to Salon Owner.
Interview with Katy Stimson - Handgelic Nails
What did you do before training to become a Nail Technician?
I worked for a local car dealership for many years until I had my son.
What has been your journey so far?
After training at Red10 I rented a desk in a salon, it was slow to start with but then I got busier and busier. I realised that if I was busy now in the winter months I was going to be very busy in the summer. I couldn't expand and take on anymore staff where I was so I had to move into bigger premises. In July 2014 I opened Handgelic Nails with one member of staff Emma. Emma wasn't trained so I sent her on the Acrylic and Gelish Courses at Red10. November 2014 I took on another member of staff Debbie and also sent her to train at Red10. In January 2015 myself and Emma did the Funded NVQ at Red10, it was tough but it really perfected our skills. We have hired three more members of staff since then. I only send my staff to train through Red10.
What made you choose Red10 to do your training?
I'm not sure really, I just liked the feel of the place when I came in. It's not a negative, gossipy place and it's not tolorated at all which is something I myself implement in my own salon.
What inspired you to open a salon so early on in your career?
I'm an ambitious person and 100% committed. Customer Service is very high standard in the industry I came from so this gave me the drive to want to achieve. I was a single mum and recently divorced, I had been bankrupt and had nothing to lose really.
What's been your biggest challenge?
Staff. Managing staff is hard, trying to keep them happy and motivated as much as me. Also, time. Finding time with being a single mum can be quite hard.
What's been your biggest achievment?
The whole thing really. Seeing other salons closing around me and I'm still going shows I'm doing something right. Customer Service is priority.
What do you like best about Red10?
The support was excellent, I can call them anytime for help. There has never been anyone not available to speak to and it's an invaluable service to me.
Beauty, we only do a few treatments at the moment so i would like to expand on that. Then hopefully expanding again to a bigger salon.
How did you find Red10?
Through the location, I saw the training centre driving past.
Thank you to Katie for allowing us into her salon and taking time to talk to us. We wish you every success going forward with your business and will continue to support you with your journey.
Katie's salon is located in Hatfield at the address below.
Handgelic Nails, 13 Station Road, Hatfield, Doncaster, South Yorkshire, DN7 6PY